182 Bromham Road
Bedfordshire MK40 4BP
Telephone: (01234) 357238
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 1 April 2016 and was unannounced.
The inspection was carried out by one inspector.
We checked the information we held about the service, including data about safeguarding and statutory notifications. Statutory notifications are information about important events which the provider is required to send us by law. In addition, we asked for feedback from the local authority that has a quality monitoring and commissioning role with the service. No concerns had been raised.
During the inspection we used different methods to help us understand the experiences of people using the service as some of the people who lived there were non-verbal. This meant they were not able to talk to us about their experiences. We spoke with four people who used the service, three support workers and the registered manager.
We looked at two peopleâs care records to see if they were up to date. We also looked at one staff member recruitment file and other records relating to the management of the service including quality audit records.
Last updated 07:14:20 22nd Mar 2018 - Update Now
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