244 Wootton Road
Norfolk PE30 3BH
Telephone: (01553) 676004
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 29 June 2017 and was unannounced. It was completed by one inspector.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed other information we held on the service. This included statutory notifications that had been sent to us in the last year. A notification is information about important events, which the service is required to send us.
We spoke with two people who used the service, and observed care and support being delivered to all three people who used the service. We also spoke with two care staff, the deputy manager and the registered manger.
We reviewed three care plans, three medication records, two staff recruitment and induction files and staffing rotas for the weeks leading up to the inspection. We also reviewed quality and safety monitoring records and records relating to the maintenance of the service and equipment.
Last updated 11:01:59 19th Nov 2018 - Update Now
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