28 Reginald Road
South Yorkshire S70 3HJ
Telephone: (01226) 737470
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 28 March 2018. We gave the service 24 hoursâ notice of the inspection visit because the location is a small care home for people who are often out during the day. We needed to be sure they would be in.
The inspection team comprised of two adult social care inspectors.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form asking the provider to give some key information about the service, what the service does well and improvements they plan to make. The provider completed and returned the PIR in October 2017 and we considered this when we made judgements in this report.
We also reviewed other information we held about the service such as notifications, which are events that happened in the service the provider is required to tell us about.
During this inspection we met with the registered manager and the operations manager. At the provider's office base we spoke with two people who used the service and nine staff members. This included nurses, care and support staff. We also visited people in their flats.
We looked at the care records of two people who used the service to see whether they reflected the care given. We also looked at seven staff records, including recruitment and training information. We looked at other information related to the running and the quality of the service which included quality assurance audits, appraisal and supervision records, and minutes of meetings with staff, and arrangements for managing complaints.
Last updated 07:48:09 16th Jul 2018 - Update Now
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