Hampshire RG23 7AP
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the 19 June 2017 and was unannounced. The inspection was conducted by one adult social care inspector.
Before our inspection we looked at previous inspection reports and notifications received by the Care Quality Commission (CQC). A notification is information about important events which the service is required to send us by law. We also reviewed the Provider Information Return (PIR) which was completed prior to the inspection. A PIR is a form which asks the provider to give some key information about the service, what the service does well, and what improvements they plan to make.
During the inspection we spoke with four members of staff, the registered manager and the providerâs Director of Care. We looked at three peopleâs care plans and two peopleâs associated daily care notes, three staff recruitment files, staff training records and three medicine administration records. We also looked at staff rotas for the dates 14 May 2017 to 19 June 2017, quality assurance audits, policies and procedures relating to the running of the service, accident and incident forms and maintenance records. During the inspection we spent time observing staff interactions with people including a lunch time sitting. After the inspection we spoke with two relatives and a social care professional.
This was the first inspection of the home since it was registered to deliver care in April 2016.
Last updated 10:22:09 21st Oct 2018 - Update Now
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