306-308 Packington Avenue

308 Packington Avenue
Shard End
West Midlands B34 7RT

Telephone: (0121) 749 3739

Care Types: Care HomeCare in your HomeLearning disability/autismLearning disability/autismMental HealthMental HealthSupported Living - Learning Disability OnlyYounger AdultsYounger Adults

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Last updated 3 September 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 7 and 8 June 2016 and was announced. We gave short notice because the location was a small care home for younger adults who are often out during the day and we needed to be sure that someone would be in. The inspection was undertaken by one inspector.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.

We reviewed information held by us on the provider. This included details of statutory notifications, which are details of incidents that the provider is required to send to us by law. We also spoke with the local social services teams, commissioners and reviewed information available by the local Healthwatch organisation.

During our inspection we met with four of the people that lived at Packington Avenue. All the people living at the home have a learning disability and additional complex needs. Most people had limited verbal communication. We spoke with people and observed how staff supported them throughout the inspection to help us understand their experience of living at the home.

We spoke with three relatives, the registered manager, deputy manager and three staff. We also spoke with two social care professionals and an advocate.

We looked at the care records of three people, as well as the medicine management processes and records that were maintained by the home about recruitment and staff training. We also looked at records relating to the management of the service and a selection of the service’s policies and procedures to check people received a quality service.

Last updated 02:59:19 8th Dec 2018 - Update Now

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