Hampshire PO4 0QP
Telephone: (023) 9279 3941
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider was meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, looked at the overall quality of the service, and provided a rating for the service under the Care Act 2014.
The inspection took place on 7 March 2017 and was unannounced. The inspection was carried out by one inspector.
Prior to the inspection we reviewed previous inspection reports and information we held about the service including notifications. A notification is information about important events which the service is required to tell us about by law). This Information helped us to identify and address potential areas of concern. Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make
During the inspection we spoke with three people living at the home.
We spoke with the registered manager, the new manager and care staff and a relative. We also received information from the local authority who had been working with the home recently. We looked at the care records for three people, and medicine records and storage. We also looked at a range of records relating to the management of the service such as accidents, complaints, quality audits and policies and procedures.
Last updated 10:08:47 17th Apr 2018 - Update Now
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