4 Claremont Road
Nottinghamshire NG5 1BH
Telephone: (0115) 960 4618
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7th and 8th September 2016 and was unannounced. The inspection team consisted of one inspector.
Prior to our inspection we reviewed information we held about the service. This included previous inspection reports and notifications we received from the provider. A notification is information about events that the registered persons are required, by law, to tell us about. Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the home, what the home does well and improvements they plan to make.
We contacted commissioners (who fund the care for some people) of the service and Health Watch Nottinghamshire to obtain their views about the care provided at the service.
During the inspection we observed staff interacting with the people they supported. We spoke with five people, three relatives, three care staff, the deputy manager, the registered manager and one health care professional. After the inspection we spoke with two social care professionals.
We looked at the relevant care records of three people and the recruitment records of three members of staff. We also looked at other records relating to the management of the service.
Last updated 09:26:24 15th Mar 2018 - Update Now
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