Sutton In Ashfield
Nottinghamshire NG17 3EP
Telephone: 07900 683537
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We inspected the service on 14 November 2017 and the inspection was announced. We gave the provider 24 hoursâ notice of the inspection as the service is small and we wanted to be sure people who used the service would be at home. The inspection team consisted of one inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to our inspection we reviewed information we held about the service. This included information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. We sought feedback from health and social care professionals who have been involved with the service and commissioners who fund the care for some people who use the service.
During the visit we spoke with two people who used the service. Due to their communication needs we were not able to have extended conversations with the people we spoke with and so we also relied on observations and spoke with the relatives of three people to get their views.
We spoke with four members of support staff, the registered manager and two of the company directors. We looked at all or part of the care records of all three people who used the service, their medicines records, staff recruitment and training records, as well as a range of records relating to the running of the service including maintenance records and audits carried out by the registered manager.
Last updated 03:43:39 21st May 2018 - Update Now
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