West Yorkshire LS14 2BZ
Telephone: (0113) 273 9620
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 17 April 2018 and was announced. The provider was given 48 hoursâ notice because we needed to be sure that someone would be in.
The inspection was undertaken by an adult social care inspector. At the time of the visit, there was one person using the service and we spoke with them. The operations manager told us that a second person had been assessed to live at the service. Arrangements had started to introduce the person into the service. We spoke with support staff, the operations manager and one of the nurses, the activity coordinator and occupational therapist. We observed how staff interacted and gave support to the person throughout this visit.
Before the inspection, we reviewed the information we held about the service. This included statutory notifications about incidents and events affecting people using the service. The acting manager had completed the Provider Information Return (PIR) and sent it to us. The PIR is a form that asks them to give some key information about the service, what the service does well and improvements they plan to make. We also spoke with the local council commissioning officer who also undertakes periodic visits to the home.
We looked at documentation relating to the person who used the service, staff and the management of the service. We looked at the personâs written records, including the plans of their care. We looked at the systems used to manage peopleâs medication, including the storage and records kept. We also looked at the quality assurance systems to check if they were robust and identified areas for improvement. We telephoned and spoke with a relative. They gave us their views about the staff and the care of their family member.
Last updated 08:44:09 22nd Jul 2018 - Update Now
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