Wiltshire SN5 6JG
Telephone: (01793) 878169
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 6 September 2017 and was unannounced. We completed the inspection on the 8 September 2017. The inspection team consisted of one inspector. Before our inspection we reviewed all the information we held about the service. The provider had submitted a Provider Information Return (PIR). This is a document wherein the provider is required to give some key information about the service, what the service does well, the challenges it faces and any improvements they plan to make. We also contacted four health and social care professionals for feedback.
During the inspection we reviewed three peopleâs care information, looked at three staff records, policies, procedures, auditing and feedback from people. We spoke with three people who used the service and one relative. We spoke with the provider, the nominated individual, the manager and two members of staff.
Last updated 06:34:10 18th Apr 2018 - Update Now
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