70-72 Worting Road
Hampshire RG21 8TP
Telephone: (01256) 843411
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 10 May 2018 and was unannounced. The inspection was carried out by one inspector.
Before the inspection, we asked the provider to complete a Provider Information return (PIR). This is a form that asks the provider to give us some key information about the service, what the service does well and any improvements they plan to make. We reviewed all the information we held about the service including statutory notifications. These are notifications that the service is required to send us by law about events that occur at the home such as deaths, accidents and incidents and safeguarding alerts.
During our inspection, we spent time with people who live at the service and staff. This enabled us to observe and talk with people about how their support was provided. We spoke to four people, four members of staff and the registered manager. Prior to the inspection, we contacted five healthcare professionals for feedback about the service, we received replies from four. Following the inspection, we contacted three relatives to ask for their feedback about how the service was managed.
We looked at a range of records relating to how the service was run. This included three care plans, two staff files, medicines administration records and health and safety records.
Last updated 10:02:09 20th Oct 2018 - Update Now
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