82 Park Street
Wiltshire BA14 0AT
Telephone: (01225) 777728
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 16 January 2016 and was unannounced. The inspection was undertaken by one inspector. Prior to the inspection we looked at all information available to us.
This included looking at any notifications submitted by the service. Notifications are information about specific events that the provider is required to tell us about.
As part of our inspection we reviewed the care records for three people in the home and also looked at information sent to us in relation to three staff memberâs records to see how they were trained and supported. We spoke with all the people living in the home and one person was able to verbally tell us of their experiences living there. We made observations of the care other people received in the communal area to gauge their feelings with staff interactions. This was because not all people could tell us verbally of their experience of living in the home. We spoke with three members of staff who were on duty and the registered manager. We looked at other records relating to the running of the home which included audits, staff supervision and training records and meeting minutes.
Last updated 11:37:13 24th May 2018 - Update Now
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