South Yorkshire DN4 0DP
Telephone: (01302) 852814
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 9 January 2018 and was unannounced. At the time of our inspection there were seven people using the service.
The inspection was carried out by an adult social care inspector and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to the inspection visit we gathered information from a number of sources. We also looked at the information received about the service from notifications sent to the Care Quality Commission by the registered manager. We also spoke with the local authority and other professionals supporting people at the service, to gain further information about the service.
We used a number of different methods to help us understand the experiences of people who used the service. We observed care and support in communal areas and looked at the environment. We spoke with people and their relatives and observed care and support being provided by staff. Some people we spoke with had limited verbal communication. Other people had complex needs and we were unable to verbally seek their views.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. We spoke with two care workers, a senior care worker, and the registered manager. We looked at documentation relating to people who used the service, staff and the management of the service. We looked at three peopleâs care and support records, including the plans of their care. We saw the systems used to manage peopleâs medication, including the storage and records kept. We also looked at the quality assurance systems to check if they were robust and identified areas for improvement.
Last updated 09:23:38 17th Jul 2018 - Update Now
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