South Yorkshire DN4 0DP
Telephone: (01302) 852814
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 29 September 2015 and was unannounced. The inspection team was made up of an adult social care inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of service.
Before the inspection, we reviewed the information we held about the home, which included incident notifications they had sent us. We contacted the commissioners of the service and Healthwatch for their feedback. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.
We had requested a provider information return (PIR) and the provider had completed one. The PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We looked at documents and records that related to peopleâs care, including three peopleâs support plans. We met all seven people who used the service and attended a service user meeting. We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us. We also spent time, less formally, observing people receiving care and support.
We reviewed a range of records about peopleâs care and how the home was managed. These included the care plans and day to day records for three people. We saw the systems used to manage peopleâs medication, including the storage and the records kept. We looked at the quality assurance systems that were in place. We had a tour around the house and saw some peopleâs rooms.
We spoke with eight members of staff, including the three senior members of staff on duty, who were all qualified nurses. We also contacted a number of stakeholders and health care professionals who visited the service to seek their views and received feedback from a physiotherapist and an occupational therapist.
After the visit we spoke with three peopleâs relatives by telephone, to gain their views about the service.
Last updated 10:08:06 18th Apr 2018 - Update Now
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