138 Westcotes Drive
Leicestershire LE3 0QS
Telephone: (0116) 233 4300
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
A S Care is a âcare homeâ. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
A S Care accommodates up to 25 people. At the time of the inspection 22 people were using the service.
The inspection site visit took place on 6 February 2018 and was unannounced. We returned to complete the inspection on 7 February 2018.
The inspection was carried out by one inspector, an inspection manager and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We used the information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
We looked at the information held about the provider and the service including statutory notifications and enquiries relating to the service. Statutory notifications include information about important events which the provider is required to send us. We used this information to help us plan this inspection.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We spoke with seven people who used the service and the family members of three people who were visiting when we inspected. We spoke with the registered manager, two senior care assistants, a care assistant and the activity organiser
We reviewed the care records of four people who used the service. We looked at three staff records, which included their recruitment, induction, on-going monitoring and training. We looked at the minutes of staff meetings and resident meetings. We looked at documents which recorded how the provider monitored the quality of the service being provided.
Last updated 08:45:30 14th Nov 2018 - Update Now
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