A1 Medical & General Ltd

Lansdowne House
63 Balby Road
Doncaster
South Yorkshire DN4 0RE

Telephone: (01302) 323957

Care Types: Care in your HomeDementiaLearning disability/autismOlder PeopleSupported Living - Learning Disability OnlyYounger Adults


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Overall
Requires improvement

Read overall summary
Last updated 31 August 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 6 August 2018. We gave the service two days' notice of the inspection because we wanted to visit people in their homes and we needed support from the registered manager to arrange this. At the time of our inspection the service was supporting four people.

The inspection team consisted of one adult social care inspector. We visited two people in their homes to ask their opinions about the care they received and look at their care records. Whilst out on visits we were accompanied by the registered manager and met with one care worker.

We visited the office location to see the registered manager and office staff and reviewed care records and policies and procedures relating to the service. We looked at four staff training, support and employment records. We also spoke over the telephone to three care workers and received information from one care worker via e-mail.

We used information the registered provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.

Prior to the inspection visit we gathered information from many sources. We looked at the information received about the service from notifications sent to the Care Quality Commission by the registered manager. We also spoke with the local authority commissioners, contracts officers and safeguarding and Healthwatch (Doncaster). Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

Last updated 12:38:13 18th Oct 2018 - Update Now

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