AA-I-Care – 35 Southwell

35 Southwell Street
Dorset DT5 2DP

Telephone: (01305) 821001

Care Types: Care in your HomeMental HealthOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Last updated 16 June 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on the 12 and 16 May 2016 and was announced. We gave the provider short notice of this inspection in line with our published methodology for inspecting domiciliary care providers. The inspection team was made up of one inspector.

Before the inspection we reviewed information we held about the service. This included notifications the home had sent us and information received from other parties. The provider had sent us a Provider Information Record (PIR). A PIR is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We had received this information in December 2014, however we were able to gather current information contained in this form during our inspection.

During our inspection we observed care practices, spoke with five people receiving care, ten members of staff and the owner. We also looked at seven people’s care records, and reviewed records relating to the running of the service. This included staff training and employment records; quality assurance survey responses; concern and complaint tracking records and policies and procedures.

We also spoke with two social care professionals who had worked with the service.

Last updated 07:08:23 15th Jul 2018 - Update Now

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