Huyton with Roby
Merseyside L36 5XG
Telephone: (0151) 489 1127
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This comprehensive inspection took place on 4 & 5 June 2018; the first day of the inspection was unannounced.
The inspection team consisted of three adult social care inspectors and an expert-by-experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection we reviewed the information we held about the home. This included the statutory notifications sent to us by the provider about incidents and events that had occurred at the service and other intelligence the Care Quality Commission had received. A notification is information about important events which the service is required to send to us by law.
The provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make. We used all of this information to plan how the inspection should be conducted.
During the inspection we spoke with 15 people who lived at the home and two visitors. We also spoke with eight members of staff; including the manager, deputy manager, the cook, domestic staff and four care staff. We look at the care records for six people, the staffing rota and dependency assessment tool, accident and incident records, four staff files and records relevant to the quality monitoring and management of the service. We also looked around the home and observed peopleâs interactions with staff members.
We observed care and support and carried out a Short Observational Framework for Inspection (SOFI) on two occasions. The SOFI is an observational tool used to help us collect evidence about the experience of people who use services, especially where people may not be able to fully describe this themselves because of cognitive or other problems.
Last updated 03:31:54 17th Sep 2018 - Update Now
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