285 Lane End
South Yorkshire S35 3UH
Telephone: (0114) 286 9753
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on the on 12 July 2018 and was unannounced. The inspection team consisted of one adult social care inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
To help us to plan and identify areas to focus on in the inspection we considered all the information we held about the service. We spoke with the local authority and Healthwatch to gain further information about the service. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. The provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well, and improvements they plan to make.
We spoke with 12 people who used the service and six of their relatives, and spent time observing staff supporting people. We spoke with five members of staff, including two care workers, the chef, an activity coordinator, the deputy manager and the registered manager. We also spoke with one district nurse who visited the service on a regular basis.
We looked at a range of documentation relating to people who used the service, staff and the management of the service. We looked at four peopleâs care records including their plans of care and risk assessments. We saw the system used to manage peopleâs medication, including the storage and records kept. We reviewed staff recruitment and training records, minutes of residentsâ, relatives' and staff meetings and policies and procedures. We also looked at the quality assurance systems to check if they were robust and identified areas for improvement.
Last updated 02:05:16 19th Oct 2018 - Update Now
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