9-11 Merton Road
Merseyside L20 3BG
Telephone: (0151) 922 3124
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 16 August 2018 and was unannounced.
The inspection team consisted of an adult social care inspector and an expert by experience with particular expertise in care for older people living with dementia.
Before our inspection visit, we reviewed the information we held about Abbegale Lodge. This included notifications we had received from the provider about incidents that affect the health, safety and welfare of people who used the service. We also emailed some social care professionals to see if that had any information they wished to share with us. We received no feedback. We also accessed the Provider Information Record (PIR) we received prior to our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. This provided us with information and numerical data about the operation of the service. We saw there had been a high number of falls in the home over the course of 12 months. We used this information to populate our 'planning tool' which helps us plan how the inspection needs to be conducted and what we would need to discuss at this inspection.
During our inspection we spoke with nine people who lived at the home and one relative. We also spoke with the registered manager, senior carer, the chef and four care staff. We looked at three peopleâs care plans and associated documentation, four staff recruitment folders, and other documents relating to the safe running of the home.
Last updated 01:44:28 11th Dec 2018 - Update Now
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