9-11 Merton Road
Merseyside L20 3BG
Telephone: (0151) 922 3124
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 15 & 26 May and was unannounced.
The inspection team consisted of an adult social care inspector and an expert by experience with particular expertise in care for older people living with dementia.
Before our inspection visit, we reviewed the information we held about Abbegale Lodge. This included notifications we had received from the provider about incidents that affect the health, safety and welfare of people who used the service. We also emailed some social care professionals to see if that had any information they wished to share with us. We received no feedback. We also accessed the Provider Information Record (PIR) we received prior to our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. This provided us with information and numerical data about the operation of the service. We saw there had been a concern raised with us concerning the staffing levels at the home, so we checked this as part of this inspection.
During this inspection we spoke with ten people living at the home, three visitors, seven members of staff, the two senior care staff, the chef, the activities coordinator and the maintenance person. We looked at three peopleâs care plans and associated documentation, four staff recruitment folders, and other documents relating to the safe running of the home.
Last updated 03:11:38 14th Sep 2018 - Update Now
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