45 Scarisbrick New Road
Merseyside PR8 6PE
Telephone: (01704) 538663
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This comprehensive inspection took place on 9 & 10 May 2018 and was unannounced. The inspection team consisted of two adult social care inspectors.
Before the inspection we reviewed information available to us about this service. The registered provider had completed a Provider Information Return (PIR). The PIR is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed safeguarding alerts and notifications that had been sent to us. A notification is information about important events which the provider is required to send us by law. We used the Short Observational Framework for inspection (SOFI) SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
We spoke with one person living at the home and five relatives. We spoke with the registered manager, three care staff, a chef, an activities organiser, compliance manager for the provider, maintenance person and the provider (owner). Additionally, we spoke with a healthcare professional who had input into the service.
We reviewed three people's care records, looked at three staff files and reviewed records relating to the management of medicines, complaints, training and how the registered persons monitored the quality of the service. We toured the building and looked at a number of areas which included the communal areas, bathrooms, a number of bedrooms and external grounds.
Last updated 10:05:06 17th Sep 2018 - Update Now
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