10-11 Sandown Road
Norfolk NR30 1EY
Telephone: (01493) 844553
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 12 April 2017 and was unannounced. The inspection team consisted of three inspectors, one of whom specialised in medicines.
Prior to this inspection we liaised with the local authority and reviewed information held about the service. We reviewed statutory notifications we had received from the service. Providers are required to notify us about events and incidents that occur in the home including deaths, serious injuries sustained and safeguarding matters.
During this inspection we spoke with six people living in the home. We also spoke with three staff members, the manager and the management consultant.
We made general observations of the care and support people received at the service. We looked at the medication records of each person living in the home and care records for four people. We viewed records relating to staff recruitment as well as training and supervision records. We also reviewed a range of maintenance records and documentation monitoring the quality of the service.
Last updated 12:16:26 22nd Mar 2018 - Update Now
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