Registered Manager: Alex Martin
Provider Name: Knights Care Limited
Care home beds: 52
Abbey Court Care Home is a purpose built 52 bed care facility.
Owned and operated by Knights Care Ltd, a family run business that has been in the care industry for many years.
Abbey Court provides Nursing, Residential and Palliative (Continuing Healthcare), we also provide emergency respite care which can provide much needed relief for those caring for a family member at home.
Residents enjoy 24 hour care from the friendly and experienced staff who strive to meet the needs and wishes of every individual in a person centred manner. Everyone benefits from state of the art facilities with those assessed as having slightly higher dependency requirements having access to nursing care from highly qualified experienced Registered Nurses.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on 22 and 23 May 2018 and was unannounced. The inspection was carried out by two inspectors.
We looked at information we held about the service including statutory notifications submitted. Statutory notifications include information about important events which the provider is required to send us by law. We also asked commissioners and Healthwatch if they had any information they wanted to share with us about the service. Healthwatch is an organisation that gathers information from people and relatives who use services and provides feedback to commissioners and regulators (like the CQC) about those services. We used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
We spoke with six people who used the service, three relatives, six members of staff that supported people and two professionals that have contact with the people who use the service. We spoke with the provider, registered manager, deputy manager and the clinical lead. We also made observations in communal areas. We reviewed the care plans for seven people who use the service, as well as medicine records and looked at management records such as quality audits. We looked at recruitment files and training records for two members of staff.
Last updated 01:51:06 18th Oct 2018 - Update Now
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