Abbey Dean

102 Barnham Road
Bognor Regis
West Sussex PO22 0EW

Telephone: (01243) 554535

Care Types: Care HomeDementiaOlder People

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Last updated 23 November 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. The inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 11 and 13 October 2016 and was unannounced. The inspection was conducted by one inspector.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and any improvements they plan to make. We reviewed this and information we held about the service, including statutory notifications and previous inspection reports to help us to decide which areas to focus on during our inspection. Statutory notifications are specific incidents which the registered person is required to tell us about, such as injuries to people which require hospital treatment and incidents which involve the police.

We spoke with three people and a relative who was visiting their family member. We were unable to have meaningful conversations with many people who lived at the service. This was because the majority of people lived with dementia and had difficulty expressing their views. We, therefore, also carried out observations of the care and support provided to people over lunch time. We used the Short Observational Framework for Inspection (SOFI). This is a specific way of observing care to help us understand the experience of people who were unable to talk with us. We observed care and support being delivered during the main meal of the day.

We also spoke with representatives of the provider, the registered manager, the deputy manager, three care assistants, the chef and the activities organiser.

We reviewed a range of records relating to the management of the home and the delivery of care. They included care plans and medicine administration records (MAR) for three people. Management records included the provider's quality assurance records, staff rotas for a period of four weeks, minutes of recent meetings and the training and supervision records of all the staff employed at Abbey Dean.

This is the first inspection of this service since the provider was registered in August 2014.

Last updated 01:03:22 22nd May 2018 - Update Now

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