3 Anfield Road
Merseyside L4 0TD
Telephone: (0151) 263 5930
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 11 and 12 July 2018 and was unannounced. The inspection team included two adult social care inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before our inspection we reviewed the information we held about the service. This included the statutory notifications sent to us by the provider about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send to us by law. We also contacted the commissioners of the service to gain their view.
We used all of this information to plan how the inspection should be conducted.
During the inspection we spoke with the registered provider, manager, six members of the care team, two members of the catering team, eight people who lived in the home and four visiting relatives.
We looked at the care files of five people receiving support from the service, five staff recruitment files, medicine administration charts and other records relevant to the quality monitoring of the service. We also observed the delivery of care at various times during the inspection.
We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.
Following the inspection we also contacted Liverpool Clinical Commissioning Group who had been working with the service over the past few months.
Last updated 04:35:06 20th Nov 2018 - Update Now
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