Provider Name: Abbey Lodge (Residential Home) Ltd
Care home beds: 25
Abbey Lodge is based just outside the beautiful town of Hythe on the Kent coast.
It offers comfortable surroundings, friendly and courteous carers and a relaxing and enjoyable place to spend your latter years.
Why choose Abbey Lodge Rest Home?
- We promote a friendly, homely and relaxed care home
- We create a pleasant and clean environment for all residents and carers
- We keep residents stimulated and active
- We have fully qualified and regularly trained carers
- We organise regular day trips in small groups with a carer
- We have spacious and en-suite private rooms for all residents within our rest homes
Accommodation is about complete privacy and all but two rooms have en-suite facilities. Of the 23 bedrooms, there are 2 double rooms for couples or those who would like to share. All rooms are light and airy, with nice views of the sea or the newly landscaped gardens. In addition, all rooms have their own TV, telephone points and Wi-Fi internet access.
For reassurance, nurse call points are situated in every room, en-suite and communal area.
Abbey Lodge boasts a library, spacious lounge, activity area and comfortable dining room. Outside a conservatory, patio area and courtyard gardens – which include raised beds and rock garden, are available for residents enjoyment.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 14 and 17 June 2016 and was unannounced. The inspection was carried out by one inspector on both days and an Expert by experience on the first day. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We also looked at previous inspection reports and other information we had about the home including notifications, safeguarding information and complaints. A notification is information about important events which the provider is required to tell us about by law, like a death or a serious injury.
During the inspection visit, we observed staff carrying out their duties, communicating and interacting with people to help us understand the experiences of people. We reviewed a variety of documents. These included five care files, staffing rotas, six staff recruitment files, medicine administration records, minutes from staff and resident meetings, audits, maintenance records, risk assessments, health and safety records, training and supervision records and quality assurance surveys.
We spoke with 11 people who used the service, three health professionals and two relatives. We also spoke with the registered manager, the deputy manager and three members of staff. After the inspection we received feedback from two social care professionals who had had recent contact with the service.
Last updated 01:03:05 20th Aug 2018 - Update Now
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