Merseyside L4 3QS
Telephone: (0151) 298 2218
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection was prompted in part by notification of an incident where a person using the service died. The information shared with CQC about the incident indicated potential concerns about the care and support provided to people living with or at risk of pressure sores and wounds.
This unannounced focused inspection took place on 5 and 12 July 2018. The inspection team consisted of one adult social care inspector.
Before our inspection we reviewed the information we held about the service. This included the statutory notifications sent to us by the registered provider about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send to us by law. We also contacted the commissioners of the service.
We spoke with the registered manager, clinical lead and four care staff. We also spoke with five people who used the service. We looked at the care files for four people and other records relevant to the quality monitoring of the service. We also observed the delivery of care at various points during the inspection.
Last updated 03:48:06 19th Aug 2018 - Update Now
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