30 Ferring Street
West Sussex BN12 5HJ
Telephone: (01903) 240313
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 8 September 2016 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service; we needed to be sure that someone would be in.
One inspector undertook this inspection.
Before the inspection, we reviewed the providerâs statement of purpose and website. We used this information to decide which areas to focus on during our inspection.
We visited the office where we met with the registered manager, deputy manager and training manager. We looked at care records for three people, medication administration records (MAR) and visit record sheets. We also reviewed five staff training and supervision records, three staff recruitment files, quality feedback surveys, minutes of meetings, staff rotas, compliments and complaints.
We visited three people in their homes and met with two care workers. We also met with the manager of an extra care housing service where people received care from the agency. We telephoned three people, one care worker and three relatives after the visit to ask for their views and experiences.
Abbeyfield Ferring Society was registered on 27 November 2014. This was the first inspection of the service since its registration.
Last updated 02:29:05 21st May 2018 - Update Now
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