148 Burngreave Road
South Yorkshire S3 9DH
Telephone: (0114) 275 9482
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 30 November 2017 and was unannounced. This meant the people who lived at Abbeyfield Grange and the staff who worked there did not know we were coming. The inspection team consisted of two adult social care inspectors and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert had experience of supporting older people and people living with mental health conditions.
Before our inspection, we reviewed the information we held about the service. This included correspondence we had received and notifications submitted by the service. A notification must be sent to the Care Quality Commission every time a significant incident has taken place, for example, where a person who uses the service experiences a serious injury.
The provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
We gathered information from the local authority and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. This information was reviewed and used to assist with and inform our inspection.
At the time of our inspection there were 26 people using the service. We spoke with ten people living at the home to obtain their views of the support provided.
We spoke with seven members of staff, which included the registered manager, the deputy manager, support workers, the cook, domestic staff and maintenance staff.
We spent time observing interactions between staff and people using the service.
We looked around different areas of the service, which included some communal areas, bathrooms, toilets and with their permission, some peopleâs rooms.
We spent time looking at records, which included two people's care records, five peopleâs Medicine Administration Records (MAR), three staff records and other records relating to the management of the home, such as training records and quality assurance audits and reports.
Last updated 08:13:09 16th Jul 2018 - Update Now
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