12 Riddings Road
West Yorkshire LS29 9BF
Telephone: (01943) 886000
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We visited Grove House on 13 and 19 April 2017. The inspection was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure the manager was available. The inspection was carried out by one inspector.
Before the inspection we reviewed the information we held about the service. This included looking at information we had received about the service and statutory notifications the registered manager had sent us.
We also asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. The registered provider returned the PIR and we took this into account when we made judgements in this report.
During the inspection we looked at the care records of four people who used the service, three staff recruitment files, training records and other records relating to the day to day running of the service.
We also spoke with the Chief Executive Officer, Quality Manager, Head of Care Services, Business Support Manager, Assistant Manager, eight staff members and five people who used the service.
Last updated 10:04:21 14th Jul 2018 - Update Now
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