17 Darmonds Green, West Kirby
Merseyside CH48 5DT
Telephone: (0151) 625 1883
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 13 and 14 March 2018 and was unannounced.
The inspection team included an adult social care inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Prior to the inspection we reviewed the information we held about the service. This included the statutory notifications sent to us by the provider about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send to us by law. We also contacted the Local Authority and the local Clinical Commissioning Group to get their opinions of the service.
We used this information to plan how the inspection should be conducted.
During the inspection we spoke with the registered manager and six members of the care team, as well as an activity coordinator, two members of the kitchen team, six people who lived in the home and three relatives.
We looked at the care files of six people receiving support from the service, four staff recruitment files, medicine administration charts and other records relevant to the quality monitoring of the service. We also observed the delivery of care at various times during the inspection.
Last updated 04:35:07 20th Nov 2018 - Update Now
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