Devon TQ1 3NH
Telephone: (01803) 313909
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 1 September 2017 and was carried out by two adult social care inspectors.
We reviewed the Provider Information Record (PIR) before the inspection. The PIR is a form that asks the provider to give some key information about the service, what the service does well and the improvements they plan to make. We also reviewed other information we held about the service and notifications we had received. A notification is information about important events which the service is required to send us by law.
During the inspection we spoke with five people who were living at Abbeywood House. We looked around the premises and observed care practices on the day of our visit. We spoke with the provider, the registered manager, deputy manager, seven care staff, and five visitors. Following the inspection we contacted an external healthcare professional for their view of the service.
We looked at four records relating to peopleâs individual care. We also looked at three staff recruitment files, staff duty rotas, and other records relating to the running of the service.
Last updated 08:41:46 23rd Mar 2018 - Update Now
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