25 Park Road
Merseyside PR9 9JL
Telephone: (01704) 537117
OverallRead overall summary
We undertook an unannounced focused inspection on 30 November 2017. This inspection was done to check that improvements to meet legal requirements planned by the provider after our comprehensive inspection on 17 July 2017 had been made.
The team inspected the service against two of the five questions we ask about services: is the service safe and is the service well led. This is because the service was not meeting some legal requirements.
No risks, concerns or significant improvement were identified in the remaining Key Questions through our ongoing monitoring or during our inspection activity so we did not inspect them. The ratings from the previous comprehensive inspection for these Key Questions were included in calculating the overall rating in this inspection.
Prior to the inspection we contacted the local authority quality monitoring team to seek their views about the service. We were not made aware of any concerns about the care and support people received. We also considered information we held about the service, such as notification of events about accidents and incidents which the service is required to send to CQC.
The inspection was undertaken by an adult social care inspector, an assistant adult social care inspector and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service, in this case, care of people living with dementia.
During our inspection we spoke with the provider, registered manager, three carers, nine people living in the home and two relatives of people living at the home. We also looked at three care plans for people who used the service, three staff personnel files, Medication Administration Records, staff training records as well as information about the management and conduct of the service.
Last updated 08:49:53 19th May 2018 - Update Now
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