Abbotsleigh Dementia Nursing and Residential Care Home

Abbotsleigh Dementia Nursing and Residential Care Home

George Street
Staplehurst
Kent TN12 0RB

Telephone: (01580) 891314
Website: www.nellsar.com

Provider Name: Nellsar Limited
Care home beds: 61

Care Types: Care HomeCare Home with NursingDementiaDementiaOlder PeopleOlder People


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Last updated 14 December 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection took place on the 13 November 2018 and was unannounced. The inspection was carried out by two inspectors, a specialist nurse and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.

We used information the registered persons sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also examined other information we held about the service. This included notifications of incidents that the registered persons had sent us since our last inspection. These are events that happened in the service that the registered persons are required to tell us about. We also invited feedback from the commissioning bodies who contributed to purchasing some of the care provided in the service, and other health professionals involved in people’s support. We did this so that they could tell us their views about how well the service was meeting people’s needs and wishes. The feedback we received was positive, some of which and some has been reflected in this report.

During the inspection we spoke to 10 people who were living at Abbotsleigh and 12 relatives.

We spoke with a nurse, two care staff, a nutritional therapist, the recreation and wellbeing team manager, a recreation and wellbeing coordinator, the registered manager, the deputy manager and the area manager.

We looked at care records for five people receiving a service. We also looked at records that related to how the service was managed including training, staff recruitment and some quality assurance records.

We observed practice throughout the service and used a Short Observational Framework for Inspecting (SOFI). SOFI is a way of observing care to help us understand the experience of people who were unable to communicate with us.

Last updated 09:16:52 17th Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

Care SelectAbbotsleigh Dementia Nursing and Residential Home light and airy communal space
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