Provider Name: Nellsar Limited
Care home beds: 61
Abbotsleigh is a Care Home for 61 adults with Dementia, in a beautiful countryside setting in Staplehurst, Kent.
19 of the rooms are designed for those that need a Residential environment and 42 provide Nursing care.
It is easily accessible by train, Staplehurst station is near by and buses run regularly at the bottom of the lane. It also has ample parking space for more than twenty cars.
The Home has been open since 2007, with extensive refurbishments in 2014. These included a completely renovated Atrium area that offers an alternative dining area, or quite space for reading and relaxation, and an extensive decked terraced area to the front of the building. Many of the bedrooms have been refurbished, as have the three lounge areas and two dining rooms. Almost all of the bedrooms have en-suite facilities, some with wet rooms.
There is under-floor heating throughout, which can be individually controlled for each resident’s preference. There is a first-rate multi-sensory/reminiscence room, a sunny and airy conservatory, walk-in wet rooms and assisted bathrooms, hairdressers, family visiting rooms and other facilities designed to meet the needs of a 21st century care centre.
There are also fully accessible and secure gardens that have been professionally landscaped. Everything has been purpose designed and decorated, with attention focussed on the latest research into creating environments ideal for those with Dementia.
Abbotsleigh is built over two floors and all areas are accessible by lift. All our rooms are fully furnished, but service users may bring their own furniture if desired.
Abbotsleigh provides care from a Person Centred Planning approach. Everyone has different care needs, so our manager, Paula Persaud, will help to design a plan to suit each individual. All our staff will be fully trained to meet any support and care required. Paula is a Dementia care specialist with many years experience in mental health settings, both private and NHS and has an open door policy available to residents and relatives during office hours. There is also always a qualified Nurse on duty at Abbotsleigh.
Other staff includes a qualified Head Chef and catering team, who provide fresh, high quality homemade food and snacks throughout the day. All residents are offered a choice of food, and we cater for all types of preferences and diets, whether these are preferred for medical or cultural reasons. Our Chef will always consult with the residents regarding the choice of meals.
Abbotsleigh’s approach to activity provision is also person-centred and we believe, a key part of any care package. Our activities co-ordinator will plan activities in and out of the house. There are many things to do at the Home, be it pampering days, gin & tonic afternoons, bingo and singalongs, or chair based exercise classes. The onsite cinema club has “ladies” and “gentleman’s” movie nights. Abbotsleigh can also provide visiting aromatherapists, masseurs and other professionals.
The gardens are ideal for anyone who would enjoy helping with planting and growing flowers and vegetables, with day trips to the seaside, boat trips and other outdoor activities planned throughout the summer months.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on the 13 November 2018 and was unannounced. The inspection was carried out by two inspectors, a specialist nurse and an expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service.
We used information the registered persons sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also examined other information we held about the service. This included notifications of incidents that the registered persons had sent us since our last inspection. These are events that happened in the service that the registered persons are required to tell us about. We also invited feedback from the commissioning bodies who contributed to purchasing some of the care provided in the service, and other health professionals involved in peopleâs support. We did this so that they could tell us their views about how well the service was meeting peopleâs needs and wishes. The feedback we received was positive, some of which and some has been reflected in this report.
During the inspection we spoke to 10 people who were living at Abbotsleigh and 12 relatives.
We spoke with a nurse, two care staff, a nutritional therapist, the recreation and wellbeing team manager, a recreation and wellbeing coordinator, the registered manager, the deputy manager and the area manager.
We looked at care records for five people receiving a service. We also looked at records that related to how the service was managed including training, staff recruitment and some quality assurance records.
We observed practice throughout the service and used a Short Observational Framework for Inspecting (SOFI). SOFI is a way of observing care to help us understand the experience of people who were unable to communicate with us.
Last updated 09:16:52 17th Jan 2019 - Update Now
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