48 Alexandra Road
Merseyside PR9 9HH
Telephone: (01704) 533135
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 17 August 2017 and was unannounced.
The inspection was carried out by an adult social care inspector, an inspection manager and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service, in this case, care of people living with a learning disability.
Before our inspection we reviewed the information we held about Abingdon. This included the statutory notifications sent to us by the provider about incidents and events that had occurred at the service. A notification is information about important events which the service is required to send to us by law. We asked the provider to complete a Provider Information Return (PIR). The PIR is a form that asks the provider to give some key information in relation to the service, what the service does well and what improvements need to be made. We used all of this information to plan how the inspection should be conducted.
During our inspection we spoke with the deputy manager, the area manager, three members of staff, six people living in the home, two relatives of people living at the home and two professionals who were visiting the home at the time of our inspection. We observed the lunchtime service and staff interaction with people who lived at the home. In addition, we spent time looking at four care records, three staff files, staff training records, complaints and other records relating to the management of the service.
Last updated 04:03:47 14th Mar 2018 - Update Now
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