Kensington House, Westminster Place
York Business Park, Nether Poppleton
North Yorkshire YO26 6RW
Telephone: (01904) 795551
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
The inspection took place on the 30 March 2016 and was announced. The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in.
One adult social care inspector undertook the inspection. Before this inspection, we reviewed the information we held about the service, such as notifications we had received from the registered provider. The registered provider submitted a provider information return (PIR) prior to the inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection, we spent time with two people receiving services in their own home. We interviewed three care workers at the office and we spoke with the registered manager and a care supervisor. We looked at records which related to peopleâs individual care; this included the care planning documentation for six people. We also looked at four care workersâ recruitment and training records, care worker rotas, records of audits, policies and procedures, records of meetings and other records associated with running a community care service.
Last updated 10:25:43 16th Mar 2018 - Update Now
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