Acacia Care Home

1 Arthurs Hill
Shanklin
Isle of Wight PO37 6EW

Telephone: (01983) 863845

Care Types: Care HomeDementiaOlder People


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Overall
Requires improvement

Read overall summary
Last updated 8 July 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

The inspection was unannounced and was carried out on 15 May 2017 by two inspectors. Before the inspection we reviewed information we held about the home including previous inspection reports and notifications. A notification is information about important events which the service is required to send us by law.

We spoke with nine people using the service, four visitors and two health professionals. We also spoke with the provider, three care staff members and the cook. We observed care and support being delivered in the communal area of the home.

We looked at care plans and associated records for six people using the service, staff duty records, three staff recruitment files, records of complaints, accidents and incidents, policies and procedures and quality assurance records.

The home was last inspected in April 2016 when no issues were identified.

Last updated 03:08:16 23rd May 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »