4 Willey Street
South Yorkshire S3 8JU
Telephone: (0114) 275 6920
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
We undertook an announced inspection of Access Support Services - SADACCA Ltd on 10 and 11 April 2017. We told the director and manager two days before our visit that we would be coming because the location provides a domiciliary care service and we wanted to ensure they were available.
Before the inspection, we asked the provider to complete a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. They did not return a PIR and we took this into account when we made the judgements in this report.
This was the services first inspection since they registered in April 2014.
At the time of this inspection the service was supporting four people who wished to retain their independence and continue living in their own home.
The inspection team consisted of two adult care inspectors.
On 10 April 2017 we visited three people who used the service at their home to ask their opinions of the service and to check their care files. Whilst on visits we also met with one relative, the manager and three members of staff. We spoke with the fourth person who received care over the telephone.
On 11 April 2017 we visited the agency office and spoke with the director, manager and two care workers. We also reviewed a range of records about people's care and how the domiciliary care agency was managed. These included care records for four people, including their medicine administration record (MAR's) and other records relating to the management of the domiciliary care agency. We also looked at four staff training, support and employment records.
Last updated 09:02:59 13th Jul 2018 - Update Now
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