4 Willey Street
South Yorkshire S3 8JU
Telephone: (0114) 275 6920
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This comprehensive inspection took place on 11 July 2018. The manager was given short notice of our inspection. We did this because the manager was sometimes out of the office and we needed to be sure that they would be available. The inspection team was made up of two adult social care inspectors.
We gathered information from the local authority and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. Healthwatch did not hold any information about the service. The local authority commissioning section told us they had not any recent contact with the service. The provider had not been sent a Provider Information Return (PIR) prior to the inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make.
During the inspection, we spoke with the director, the manager and a staff member from the Watoto Enterprise Ltd. We visited and spoke with three people using the service. We looked at the care records for three people using the service. We reviewed the information the service held for the Watoto staff, who were providing support to the three people. We reviewed the serviceâs policies and procedures and website information. We also reviewed the minutes of the meetings Access Support â SADACCA Ltd held with the Watoto Enterprise Ltd.âs manager.
Last updated 12:38:13 18th Oct 2018 - Update Now
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