Ace Social Care

The Wesley Centre
Blythe Road, Maltby
South Yorkshire S66 8JD

Telephone: (01709) 943044

Care Types: Care in your HomeDementiaMental HealthOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Last updated 31 December 2016
The inspection included a visit to the agency’s office on 24 November 2016. To make sure key staff were available to assist in the inspection the provider was given short notice of the visit, as in line with our current methodology for inspecting domiciliary care agencies. An adult social care inspector conducted the inspection.

To help us to plan and identify areas to focus on in the inspection we considered all the information we held about the service. Before the inspection, the provider had completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well, and improvements they plan to make. We looked at any notifications sent to us. We also requested the views of other agencies that worked with the service, such as service commissioners and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England.

At the time of our inspection there were 14 people using the service. Following our visit to the agency’s office we spoke on the telephone with two people who used the service and three relatives. We also spoke with the registered manager and three of the six care workers employed at the service.

We looked at documentation relating to people who used the service and staff, as well as the management of the service. This included reviewing three people’s care records, medication records, staff recruitment, training and support files, as well as minutes of meetings, quality audits, policies and procedures.

Last updated 02:05:16 19th Oct 2018 - Update Now

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