Registered Manager: Simpasa, Elinaty
Provider Name: Regency Healthcare Limited
Care home beds: 34
Care Types: Care Home with Nursing • Care in your Home • Dementia • Dementia • Mental Health • Mental Health • Older People • Older People • Physical Disability • Physical Disability • Younger Adults • Younger Adults
At Acorn Nursing Home residents receive a high standard of care in a friendly, homely atmosphere, where staff respond professionally to the ever-changing needs of each individual.
The dedicated staff is headed by a registered manager, who has many years of experience in caring for the elderly. Managers provide hands-on supervision to maintain our tradition of excellence.
All Staff are DBS checked and trained to an appropriate level, many with NVQ qualifications. Training is sponsored by the company as part of an on-going commitment to training and retaining high quality staff.
As in all our establishments, there is full disabled access, lifts to all floors and specialised equipment is available, e.g. for assisted bathing. Physiotherapy, Chiropody, Dentists and Opticians are all available on request. Local clergy of all denominations are encouraged to visit on a regular basis and can also be arranged on request. We have full time occupational therapist who is responsible for organising the daily activities. The home is visited by hairdressers and a range of complimentary therapies can be arranged on request at your own cost. A full programme of activities is available to our residents, tailored to their needs and abilities.
Acorn Nursing Home originally established in 1989 was acquired by Regency Healthcare Limited in December 2007. The Home caters for the elderly people who may or may not have nursing needs. Built during the Victorian era it is the former vicarage to All Saints Church and has been extended in keeping with the original stonework. We provide a mixture of single and shared rooms with a small number having en-suite facilities.
Our trained chefs prepare a wide range of home cooked food using fresh local produce. The choice is based on traditional recipes and daily alternatives are provided at every meal time. Special diets are also catered for.
Although there is a non-smoking policy in the home, special smoking zones are designated and both smokers and non-smokers are accommodated in all our care homes. Accommodation is fully inclusive of laundry.
The home welcomes guests funded by Social Services and those who are privately paying clients. This home is inspected and accredited by CQC, in accordance with statutory government regulation.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 26 and 27 November 2018. The inspection was carried out by one adult social care inspector and one expert-by-experience on 27 November 2018 and one adult social care inspector on 27 November 2018. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service; on this occasion, the expert-by-experience had experience of caring for older people and people living with dementia. The inspection was unannounced.
Before the inspection we reviewed the information, we held about the service. This included notifications from the provider and speaking with the local authority contracts and safeguarding teams.
The provider had completed a Provider Information Return (PIR). The PIR is a document which gives the provider the opportunity to tell us about the service. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make.
We spent time observing care in the lounges and dining rooms and used the Short Observational Framework for Inspections (SOFI), which is a way of observing care to help us understand the experience of people using the service who could not express their views to us. We looked around some areas of the building including bedrooms, bathrooms and communal areas. We also spent time looking at records, which included reviewing elements of four peopleâs care records, two staff recruitment files and records relating to the management of the service.
We spoke with four people who used the service, two relatives, one visitor to the service, four care workers, the cook, the activities co-ordinator, a nurse, the deputy manager and the registered manager.
We took all this information into account when making our judgments about the service.
Last updated 11:41:35 21st Jan 2019 - Update Now
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