Greater Manchester WN2 3LJ
Telephone: (01942) 259024
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We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Our inspection visit at Acorns Care Centre on 01 November 2017 was unannounced but we returned for a second visit on 03 November 2017, which was announced.
The inspection team was made up of one adult social care inspector, a specialist adviser (SPA) who was a Pharmacist and one expert by experience. An expert by experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert by experience had experience in caring for older people and people living with dementia.
Before the inspection we reviewed the information we held about the service, which included correspondence we had received and any notifications submitted to us by the service. A notification must be sent to the Care Quality Commission every time a significant incident has taken place; for example, where a person who uses the service has a serious injury.
We also spoke with the local authority quality performance officers, safeguarding, environmental health and infection control to ascertain if they had information to support our inspection planning.
During the inspection we spoke with nine people who lived at Acorns Care Centre and three relatives/visitors. We spoke with the compliance manager, registered managers, team leader, three care staff and kitchen staff. We spent time looking through written records, which included four peopleâs care records, three staff personnel files and other records relating to the management of the service.
Last updated 06:44:47 15th Mar 2018 - Update Now
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