Agincare UK – Hilton Grange Extra Care Scheme

Hilton Crescent
West Bridgford
Nottinghamshire NG2 6UG

Telephone: (0115) 928 6862

Care Types: Care in your HomeDementiaHousing with CareOlder PeoplePhysical DisabilitySensory ImpairmentYounger Adults

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Last updated 9 June 2016
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 15 February 2016 and was announced. The provider was given 48 hours’ notice because the location provides care to people in their own homes; we needed to be sure that someone would be in. The inspection team consisted of one inspector.

Prior to our inspection we reviewed information we held about the service. This included previous inspection reports, information received and statutory notifications. A notification is information about important events which the provider is required to send us by law. During our inspection we spoke with five people who were using the service, three visitors, four members of the staff team, the registered manager and regional manager.

We looked at the care records of two people who used the service, as well as a range of records relating to the running of the service including two staff files, medication records and quality audits carried out at the service.

Last updated 06:54:41 18th Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »