Agincourt Care Home

Agincourt Care Home

116 Dorchester Road
Dorset DT4 7LG

Telephone: (01305) 777999

Registered Manager: Victoria Anne Boursnell
Provider Name: Agincourt Care Home Limited
Care home beds: 31

Care Types: Care HomeOlder PeopleYounger Adults

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Last updated 19 December 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This comprehensive inspection took place on 29 and 30 October 2018. The first day was

unannounced with the second day announced. The inspection team included two inspectors and an Expert by Experience. The Expert by Experience was present on day one only. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. The Expert by Experience had experience of caring for older people and people with dementia.

In planning the inspection, we used information the provider sent us in the Provider Information Return. This is information we require providers to send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. Prior to the inspection we contacted the local authority safeguarding and quality improvement teams for their views on the home.

During the inspection we spoke with six people using the service and six relatives. We also spoke with the registered manager, operations director, operations manager, maintenance person and four care staff.

We looked at four people's care plans and observed whether they were supported in line with their assessed needs. This is called pathway tracking. We also looked at records relating to the management of the home including staff rotas, medicine administration records, meeting minutes and the recruitment information for three staff. During the inspection we spoke to a visiting community health professional.

We carried out general observations and used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

Last updated 09:25:41 22nd Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

Agincourt Care Home frontage
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