Alderwood Care Home

Alderwood Care Home

39 Essex Hall Road
Colchester
Essex CO1 1ZP

Telephone: (020) 8879 6550
Website: www.carebase.org.uk

Registered Manager: Wicks, Gillian Margaret
Provider Name: Carebase (Colchester) Limited
Care home beds: 65

Care Types: Care Home with NursingOlder People


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Overall
Outstanding

Read overall summary
Last updated 19 May 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place 22 February 2018. It was unannounced and was carried out by two inspectors a Specialist Professional Advisor who is a qualified nurse and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of service.

Before the inspection, we reviewed information available to us about this service. The registered provider had completed a Provider Information Return (PIR). The PIR is a form that asks the registered provider to give some key information about the service, what the service does well and improvements they plan to make. We also reviewed safeguarding alerts; share your experience forms and notifications the provider had sent to us. A notification is information about important events, which the provider is required to send us by law. We used this information to plan what areas we were going to focus on during our inspection.

During the inspection, we spoke with nine people who used the service, the registered manager, deputy manager and business manager and eleven staff including the qualified nurse. We also spoke with seven visitors that were visiting at the time of our inspection and one visiting health professional. After the inspection, we made further telephone calls to other health professionals involved in the service.

We reviewed five people’s care records, six staff recruitment records, medication charts, staffing rotas and records, which related to how the service monitored staffing levels and the quality of the service. We also looked at information, which related to the management of the service such as health and safety records, quality monitoring audits and records of complaints.

Last updated 02:44:28 15th Nov 2018 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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