Suite D The Cypress Centre off Sitka Drive
Shrewsbury Business Park
Shropshire SY2 6LG
Telephone: (01743) 245848
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 15 and 16 December 2016 and was announced.
The provider was given 48 hoursâ notice because the location provides a domiciliary care service and we needed to be sure that someone would be in.â
The inspection team consisted of one inspector.
We reviewed information we held about the service. We looked at our own system to see if we had received any concerns or compliments about the provider. We analysed information on statutory notifications we had received from the provider. A statutory notification is information about important events which the provider is required to send us by law.
We asked the local authority and Healthwatch for any information they had which would aid our inspection. We used this information in our planning.
We spoke with five people, six relatives, five care staff members and the registered manager. We looked at the care and support plans for two people, records of quality checks, resident and relativeâs surveys, accident and incidents records and medicine administration. We also looked at records relating to the safe recruitment of staff.
Last updated 07:10:00 18th Apr 2018 - Update Now
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