Anglia Care

Anglia Care

Unit 5, Beta Terrace,
West Road, Ransomes Europark
Suffolk IP3 9FE

Telephone: (01473) 719185

Registered Manager: Lana Jane Pascall,
Provider Name: Anglia Living Care Services Ltd

Care Types: Care in your HomeDementiaLive-in CareOlder People

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Last updated 29 September 2017
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This announced comprehensive inspection was carried out by one inspector on 6 September 2017. We gave the service 48 hours’ notice of our inspection to make sure that someone was available.

Before our inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service: what the service does well and improvements they plan to make. We looked at information we held about the service including notifications they had made to us about important events. We also reviewed all other information sent to us from other stakeholders for example the local authority and members of the public.

Prior to our inspection we received completed questionnaires from two people who used the service, one care worker and two community professionals. These questionnaires provided their views of the service provided.

We visited the service’s office and spoke with the registered manager, a staff member who coordinated recruitment and training and two care workers. We reviewed the care records of 12 people who used the service and records relating to the management of the service, including the recruitment records of six care workers.

Following our visit to the service we spoke with 11 people who used the service, seven relatives and one care worker on the telephone.

Last updated 08:55:08 16th Jan 2019 - Update Now

To view the latest inspection report compiled by the CQC please click here »

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