Registered Manager: Lana Jane Pascall,
Provider Name: Anglia Living Care Services Ltd
At Anglia Care we are committed to offering you and your family total peace of mind.
Our customers’ care is our first priority. Whether you are paying for your own care, or receive funding through a Direct Payment or an Individual Service Fund (ISF), we are happy to accommodate your needs.
Anglia Care is an Ipswich-based, family-run care provider committed to offering you total peace of mind.
Our one-to-one carers are highly skilled and trained to assist you with medication, hospital/doctor appointments, meal preparation, bathroom visits, light cleaning and many other tasks. We can provide support from a few hours a day up to full live-in care. Your care is our priority!
We continuously monitor the quality of our services to make sure that you receive the kind of care and support that you expect and need.
What can we offer?
At Anglia Care we offer Hourly or Live-in Care, Personal Care, Domestic Support and other Specialist Care
- Help getting up, getting dressed and getting ready for the day
- Undressing and getting ready for bed
- Support with getting into the bath, shower and toilet
- Support with meal preparation
- Support with medication
- Assistance with mobility
- Companionship and conversation
- Assistance with cleaning, vacuuming, dusting and polishing
- Assistance with personal laundry and ironing
- General tidying and other light household duties
- Support with shopping trips
- Live-in care
- Alzheimer’s care
- Dementia care
- Respite care
- Convalescence care
- End of life care
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This announced comprehensive inspection was carried out by one inspector on 6 September 2017. We gave the service 48 hoursâ notice of our inspection to make sure that someone was available.
Before our inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service: what the service does well and improvements they plan to make. We looked at information we held about the service including notifications they had made to us about important events. We also reviewed all other information sent to us from other stakeholders for example the local authority and members of the public.
Prior to our inspection we received completed questionnaires from two people who used the service, one care worker and two community professionals. These questionnaires provided their views of the service provided.
We visited the serviceâs office and spoke with the registered manager, a staff member who coordinated recruitment and training and two care workers. We reviewed the care records of 12 people who used the service and records relating to the management of the service, including the recruitment records of six care workers.
Following our visit to the service we spoke with 11 people who used the service, seven relatives and one care worker on the telephone.
Last updated 08:55:04 21st Aug 2018 - Update Now
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