Ann House

Ann Street
Cumbria LA9 6AA

Telephone: 07748 188362

Care Types: Care Home with NursingLearning disability/autism

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Last updated 4 March 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

We carried out this comprehensive inspection on 12 and 16 January 2018.

We called the service on the afternoon of 11 January 2018 to give notice of our visit on 12 January 2018 because the location was a care home for younger adults who are often out during the day; we needed to be sure that someone would be in.

The inspection was carried out by one adult social care inspector and a specialist advisor who had experience of supporting people who have a learning disability and complex needs.

There were 16 people living in the home when we carried out our inspection. We spoke with 8 people who lived in the home, three members of the nursing team, six support staff, two members of the ancillary staff team, the registered manager and with the provider’s director of operations.

Our visit to the home on 12 January focused on speaking with people who lived there, observing how the staff supported people and examining care records. The inspector arranged to return to the home on 16 January 2018 to interview staff and to look at records related to the management of the service.

During our inspection we looked at care records for four people who lived in the home, records relating to staff recruitment and training, complaint records and records showing how the provider assessed the quality and safety of the service.

Before the inspection, the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We reviewed the information we held about the service, including the information in the PIR, before we visited the home. We also contacted local authority commissioning and social work teams and specialist services that supported people who lived in the home to obtain their views of the service.

Last updated 10:40:04 10th Oct 2018 - Update Now

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