Registered Manager: Angela Oldacre
Provider Name: Antoine Care Ltd
Antoine Care aims to support vulnerable people to live with a high degree of independence.
We support people including those with a learning disability, physical disability, those experiencing mental ill health and older adults to achieve an independent lifestyle.
To achieve this Antoine Care aims to apply the following key principles:
- To build a package of support and/or care that is genuinely centred on the individual’s needs and aspirations.
- To provide the highest possible quality of care and support to the individual who because of a learning disability, mental illness or physical disability require support to live independently.
- To ensure that the support offered to the individual has a focus on the individual acquiring the skills, experiences and confidence to live a more independent lifestyle.
- To ensure that our service responds to the needs as described in the individuals Person Centred Plan and/or Plan of Care / Support.
- To support the individual, where required, to access quality affordable housing.
Fees Guide: from £13.50 per hour
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 3 and 4 December 2018 and was announced. Inspection site visit activity was carried out on 3 December 2018 and included a visit to the office location to see the registered manager and office HR staff member and to review care records and policies and procedures. We carried out phone calls to relatives, staff members from 4 December 2018 as part of our inspection process.
This inspection was carried out by one inspector. As part of our inspection planning, we used information the provider sent to us in the Provider Information Return. This is information we require providers to send to us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We also sought feedback from the local authority quality monitoring team and Healthwatch. Healthwatch is an independent consumer champion that gathers and represents the views of the public about health and social care services in England. We checked and saw the service had received compliments and positive reviews on the NHS website. We referred to other information we held about the service to help inform our inspection planning. This can include notifications, which contain information about important events which the provider is required to send us by law.
As part of our inspection, we spoke with three relatives of people using the service to help us understand the experience of people who could not talk with us. We also spoke with two staff members who regularly supported people. We also met the registered manager and a HR staff member. We sampled records related to two peopleâs care and additional information related to the quality and safety of the service. We checked three staff membersâ recruitment files chosen at random. We requested additional information from the registered manager after our inspection and this was provided.
Last updated 02:57:51 18th Feb 2019 - Update Now
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