Cumbria CA16 6HN
Telephone: (017683) 51503
OverallRead overall summary
We carried out this comprehensive inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection visit took place on 31 July and 01 August 2017 and was unannounced.
The inspection team consisted of an adult social care inspector.
We spoke with a range of people about the service. They included eight people who lived at the home, the registered manager, three relatives and nine staff members and a visiting health professional. Prior to our inspection visit we contacted the commissioning department at the local council. We did not receive any information of concern about the service.
We reviewed the Provider Information Record (PIR) we received prior to our inspection. This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. This provided us with information and numerical data about the operation of the service. We used this information as part of the evidence for the inspection. This guided us to what areas we would focus on as part of our inspection.
We looked at care records of three people who lived at the home, staff training and recruitment records and arrangements for meal provision. In addition we looked at staffing levels and records relating to the management of the home. We also checked the building to ensure it was clean, hygienic and a safe place for people to live.
Last updated 10:18:45 10th Mar 2018 - Update Now
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