Registered Manager: Jane Jones
Provider Name: Applewood Support Limited
Care Types: Care in your Home • Dementia • Learning disability/autism • Mental Health • Older People • Physical Disability • Sensory Impairment • Supported Living - Learning Disability Only • Younger Adults
Applewood Support in Nuneaton provides support and personal care to adults, the elderly and younger adults.
They can help with all your personal care and daily living tasks, allowing you to remain independent in your own home.
Care is delivered by a dedicated and consistent team enabling you to build a strong relationship with your support worker. All care and support services are tailored to your requirements – whether you require personal care or assistance with domestic tasks.
Applewood Support provide care and support to clients in their own homes between 06:30 and 22:00, 7 days per week.
Staff are experienced in a range of specialist areas including:
- Challenging Behaviour
- Safe Guarding of Vulnerable Adults
Applewood offer a Respite Service to enable carers to have a break. from their caring role, we are happy to provide a sitting service, so that your loved one is being cared for while you have time for yourself.
More than just homecare
In addition to the care services offered, Applewood Support help clients access a wide range of community activities, from shopping to bowling; bingo and leisure activities to helping you pay your bills. Applewood Support deliver personalised care and support that matches your requirements.
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection visit took place on 10 and 11 May 2017 and was announced. The provider was given three daysâ notice because the location provides a domiciliary care service and we wanted to make sure staff were available to speak with us. One inspector and an expert by experience carried out this inspection. An expert by experience is a person who has personal knowledge of this type of service.
The provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. As part of our planning we reviewed the information in the PIR. We reviewed information we held about the service. This included statutory notifications the registered manager had sent us and information received from people that used the service. A statutory notification is information about important events which the provider is required to send to us by law.
We used a range of different methods to help us understand peopleâs experience. We visited four people in their home and made telephone calls to 11 people and their relatives. We sent out questionnaires to people who used the service and staff and received 24 completed forms. We spoke with four care staff, the registered manager, care manager, two administrators and received feedback from commissioners of the service. We used this information to make a judgement about the service.
We looked at seven peopleâs care records to see if their records were accurate and up to date. We also looked at records relating to the management of the service including quality checks.
Last updated 01:54:24 18th Feb 2019 - Update Now
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