27 Highfield Road
Somerset BA16 0JJ
Telephone: (01458) 447244
Provider Name: Solcare Sunnyside Limited
Care home beds: 40
OverallRead overall summary
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
This inspection took place on 7 June 2018 and was unannounced. It was carried out by two adult social care inspectors and an expert by experience. An expert-by-experience is a person who has personal experience of using or caring for someone who uses this type of care service.
Before the inspection the provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the information in the PIR and also looked at other information we held about the service before the inspection visit.
During the inspection we spoke with 22 people who lived at the home, four visitors and eight members of staff. Before the inspection two healthcare professionals provided positive feedback regarding the home. The registered manager was available throughout the inspection.
During the inspection we were able to view the premises and observe care practices and interactions in communal areas. We observed lunch being served and an activity session.
We looked at a selection of records, which related to individual care and the running of the home. These included five care and support plans, three staff files, records of complaints, minutes of staff and service user meetings, medication records and quality monitoring records.
Last updated 10:34:08 19th Sep 2018 - Update Now
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